We appreciate your patience and understanding in the delay of processing of orders due to Covid regulations.


Privacy Policy

The Excel Hygiene values your trust and your faith in us. This is a business built on mutual confidence. Our personal information will be handled with utmost privacy and care. At The Excel Hygiene , we value our customers and we are always looking for ways to improve this relationship.

This Privacy Policy (the “Policy”) describes the types of personal information we may gather from you, why we collect it, how we use it, and when we may share it with third parties. This Policy also explains the options you have for how we collect, use, and disclose your information. The Excel Hygiene will not collect, use, or disclose your personal information in any way other than as stated in this Policy.

The Excel Hygiene will not collect, use, or disclose your personal information in any way other than as stated in this Policy.

What kind of information does Excel Hygiene collect?

We may collect personally identifiable data from you when you save or otherwise provide your personal information to us, such as by creating a user account and password, logging in as a registered user of, searching for a product, placing an order for a product, providing information in your account (and you may have more than one if you’ve used more than one email address and phone number when shopping with us), interacting with us by phone, e-mail, or through our webs. As a result of these actions, you may provide us with personal information such as your name, e-mail and postal addresses, phone number(s), credit card information, names of individuals to whom buying have been transported, including address and telephone numbers, product interest and financial information, and, in some cases, your opinions and individual preferences. We may also keep track of your product preferences.

What we do with the information we gather:

The Excel hygiene typically collects information in order to provide you with a more personalized experience.

The Hygiene Shop may use your personal information to:

  • Process your order and answer questions about the status of your order;
  • Send products that you have ordered to you or to your friends, relatives, or associates;
  • Maintain contact with you and provide you with ongoing personalized service; and
  • communicate with you (via e-mail, post, or otherwise) and provide you with promotional materials and additional information regarding our products, services, surcharges, and other services.
  • conduct marketing and performance research to help us measure customer service, benchmark our performance, and improve your shopping experiences and product offerings. You can always opt out of receiving promotional materials or marketing information, as detailed below.

How long is personal information retained?

We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such a longer period as may be required by applicable law unless we hear from you to the contrary.


How is personal information secured?

We have accepted appropriate measures to make sure the confidentiality of personal information and to safeguard personal data against loss or theft, as well as illicit access, disclosure, duplication, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every The Excel hygiene employee, mandatory or agent must abide by this Policy.


Information you can access

Examples of data you can access easily at excelhygiene.com include: up-to-date information regarding recent orders; personal information (including name, e-mail, password, communications and personalised advertising preferences and address book); payment settings (including credit-card information); e-mail notification settings (including Alerts, Available to Order notifications, Delivers, Recommended for You and newsletters); recommendations (including recent product-view history, prior-order history and Favourites); Wish Lists and Marketplace seller accounts and Your Profile (including your product Reviews, Requests and Recommendations.

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